途牛“AI助手小牛”正式上线

Core Insights - Tuniu has launched its AI assistant "Xiao Niu" on its app and mini-program, providing a transparent and efficient travel booking experience with a focus on "zero bundling" services [1][5]. Group 1: AI Assistant Features - "Xiao Niu" offers intelligent search, automatic price comparison, personalized recommendations, and bundled booking for flights, hotels, and train tickets, creating a one-stop service [3][5]. - The AI assistant can analyze user needs from vague information, considering factors like price, departure/arrival times, flight duration, airline, and aircraft type, completing the search and recommendation process in under 10 seconds [3][5]. Group 2: User Experience and Transparency - The assistant conducts feasibility analyses on selected products and itineraries to prevent issues like insufficient transfer time, enhancing user experience [5]. - Tuniu emphasizes a "zero bundling" approach, allowing users to book their chosen flights directly without intrusive upsell pop-ups, ensuring a transparent and efficient booking process [5][6]. Group 3: Technological Integration - The AI assistant utilizes an end-to-end design architecture, combining Tuniu's supply chain capabilities with AI models to autonomously select tools and analyze data for recommendations [6]. - The system features multiple sub-agents (e.g., flight assistant, hotel assistant) that work collaboratively to fulfill user requests, improving computational efficiency and reducing operational costs while ensuring accuracy [6].