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Investments in AI and Digital Asset Surge While Data and Legacy Tech Challenges Persist, Broadridge Digital Transformation Study Finds
BRBroadridge(BR) Prnewswire·2025-04-03 06:00

Core Insights - Data strategy has become a critical focus for the financial services industry in 2025, driven by AI, digital assets, operational resilience, and personalization [1][2] - A significant portion of executives (41%) believe their technology strategy is not progressing quickly enough, and 46% feel that legacy technology is hindering operational resilience [1][4] Data Management and Investment - Over half (58%) of financial services technology and operations executives view data harmonization as essential for maximizing ROI, with 60% confident in their data quality [2][4] - Firms are expected to allocate 29% of their total IT spend to technology innovation over the next two years, an increase of seven percentage points from the previous year [4] Adoption of Technologies - Cloud technology is widely adopted, with 86% of firms integrating it into their processes and 84% making significant investments in it this year [3] - 72% of firms are making moderate to large investments in Generative AI (GenAI) this year, a notable increase from 40% in 2024 [5] - 71% of firms are investing heavily in blockchain and distributed ledger technologies (DLT), up from 59% in 2024 [5] Digital Assets and Future Trends - There is a growing focus on digital assets, with 50% of executives anticipating significant adoption of digital assets and ledger technology in capital markets over the coming years [4][5] - 73% of executives agree that increased regulation and governance around digital assets is expected in the future [5] Operational Efficiency and Transformation - A clear data strategy is seen as crucial for achieving maximum returns on technology investments, yet 40% of executives acknowledge data quality issues [4] - Firms are recognizing the limitations of piecemeal solutions and are focusing on comprehensive data strategies to drive transformation [7]