Tech Mahindra and ServiceNow Partner to Deliver Next-Gen Broadband Solutions for Communication Service Providers

Core Insights - Tech Mahindra has partnered with ServiceNow to deliver next-generation broadband solutions for Communication Service Providers (CSPs) [1][5] - The partnership aims to enhance operational efficiencies and accelerate broadband rollouts by leveraging advanced technologies [2][3] Company Overview - Tech Mahindra is a global provider of technology consulting and digital solutions, focusing on the telecommunications sector [1] - The company is expanding its presence in the global broadband market, addressing the need for modernized systems and improved operational agility [3] Partnership Details - The collaboration utilizes Tech Mahindra's netOps.now platform, integrating various operational aspects for CSPs [2] - The solution includes AI-driven analytics, Network-as-a-Service (NaaS), and intelligent automation to streamline operations [2] Operational Impact - CSPs can improve operational efficiencies by up to 50% and achieve faster time-to-market for broadband services [2] - A recent implementation for a FibreCo in Germany resulted in a 20% reduction in fiber rollout time and significant decreases in order fallouts [4] Market Positioning - The partnership positions both companies to drive digital inclusion and seamless connectivity in the broadband market [5] - The next-generation broadband solution is expected to unlock new opportunities and promote sustainable growth [5]