Heathrow AOC and RTX's Collins Aerospace ink contract extension to provide streamlined passenger experience

Core Insights - Collins Aerospace has renewed a six-year agreement with Heathrow Airline Operators' Committee (AOC) to provide its ARINC cMUSE solution across all four passenger terminals at London Heathrow Airport, enhancing operational efficiency and passenger experience [1][3] - The ARINC cMUSE system allows over 80 airlines at Heathrow to utilize shared resources, dynamically allocating check-in desks and boarding gates based on real-time demand, thus optimizing space and operational costs [2][5] - Heathrow Airport handled a record 83.9 million passengers in 2024, highlighting the need for scalable and secure solutions to manage increasing passenger traffic [3][4] Company and Industry Overview - Collins Aerospace, part of RTX, specializes in integrated solutions for the aerospace and defense sectors, employing 80,000 individuals dedicated to advancing technologies for sustainable aviation and passenger safety [8][9] - Heathrow AOC, established in 2009, represents over 90 airlines and ground handlers, focusing on operational and regulatory challenges within the airport environment [6][7] - The ARINC cMUSE solution is deployable in various configurations, including cloud and hybrid models, allowing for flexibility in scaling operations and reducing support costs through ARINC Managed Services [5]