CM BANK(600036) 财经网·2025-04-10 12:22Core Insights - The current wave of artificial intelligence, particularly large language models, presents significant opportunities for the banking industry, enhancing service delivery and operational efficiency [1] Group 1: Changes in Service Models - The banking industry has traditionally focused on serving a limited number of key clients, adhering to the "80/20 rule." With the advent of large language models, banks can transition to a "one customer at a time" approach, enabling personalized services for all clients [2] Group 2: Changes in Work Models - The banking sector, being labor-intensive, can leverage large language models to assist or even replace human employees in repetitive tasks, fostering a new collaborative environment between human and intelligent agents [2] Group 3: Changes in Interaction Models - Interaction methods are evolving from purely graphical user interfaces (GUI) to a combination of GUI and chat functionalities, allowing for dynamic interface organization based on customer intent, thus enhancing user experience [2] Group 4: Changes in Data Analysis - Large models significantly improve data analysis efficiency and lower the barriers to entry, enabling more individuals to engage in data analysis activities [3]