CarMax: Digital Capabilities Support Over 80% of Used Car Sales

CarMax’s digital capabilities now support over 80% of its used car sales, executives said Thursday (April 10) during a quarterly earnings call.The user car retailer and auto finance company saw increases in both omnichannel and online retail sales during the fourth quarter, which ended Feb. 28, they said.“We are proud to offer customers the ability to progress seamlessly through and across online and in-store channels, delivering what our research affirms is the most customer-centric buying and selling expe ...