Jing Ji Ri Bao·2025-04-10 21:53Core Insights - The integration of artificial intelligence (AI) in financial services is a significant topic of discussion among listed financial institutions, with many increasing their investments in fintech for 2024 [1] - Major Chinese banks have reported substantial financial technology investments, with amounts reaching billions, indicating a strong commitment to AI and digital transformation [1] Investment in Fintech - China Construction Bank, Agricultural Bank of China, Bank of China, China Merchants Bank, and Postal Savings Bank of China have made significant fintech investments, amounting to 28.518 billion, 24.97 billion, 23.809 billion, 24.433 billion, and 11.433 billion yuan respectively for 2024 [1] Development of Financial Models - The construction of financial large models is crucial for the development of digital finance, with China Construction Bank adapting 16 versions of general large models for various business scenarios [2] - The bank's computing power has reached 62,700 servers, and its data lake storage exceeds 29 petabytes, showcasing a robust infrastructure for AI applications [2] Application of AI in Financial Services - AI models are being applied across over 200 business scenarios in major banks, significantly improving efficiency and accuracy in services such as credit approval and customer interaction [4] - For instance, the response time for customer inquiries has been reduced by 79%, and the time taken for financial analysis has been cut from 30 minutes to 5 minutes [4] User Experience Enhancement - Postal Savings Bank has integrated AI into its mobile banking services, creating a "companion-style digital employee" to enhance customer experience [5] - The bank aims to embed AI into decision-making processes and accelerate the intelligent transformation of financial services [5] Future Prospects of AI in Banking - Industry leaders believe that the application of generative AI will reshape the banking ecosystem, with significant potential for future development [6] - Agricultural Bank of China has outlined a roadmap for AI implementation, targeting specific milestones for the rollout of AI applications [6][7] Strategic Focus Areas - Agricultural Bank of China plans to leverage AI in eight key areas, including credit, risk control, and marketing, to enhance operational efficiency [7] - China Construction Bank emphasizes the importance of safety and compliance in AI model development, aiming to mitigate issues related to "model hallucination" [7]