Yang Guang Wang·2025-04-12 23:26Core Viewpoint - The article highlights consumer complaints regarding the "Respect Card" scheme at airports, where travelers are misled into purchasing a card that offers limited benefits and often results in higher ticket prices compared to official airline rates [1][10]. Group 1: Consumer Experiences - Multiple consumers reported being approached by individuals in uniforms at airports, promoting the "Respect Card" with promises of discounts and VIP access, leading to confusion and dissatisfaction when trying to use the card [1][10]. - One consumer, Ms. Shi, shared her experience of purchasing the card for 1980 yuan, only to find that the actual discounts on tickets were minimal and often higher than the official prices [3][5]. - Another consumer, Mr. Lin, expressed frustration after realizing that the promised benefits of the card were not delivered, and attempts to seek refunds were ignored [10][11]. Group 2: Misrepresentation and Accountability - The article reveals that the sales personnel promoting the "Respect Card" are not official airport staff but rather affiliated with a third-party company, raising questions about accountability and consumer protection [14][18]. - Airport officials confirmed that the card sales personnel are not employees of the airport or the airline, suggesting a lack of oversight in the operations of these third-party vendors [14][20]. - The airline involved, Southern Airlines, distanced itself from the sales practices, indicating that the personnel were renting space at the airport and were not authorized representatives [18][20].