Workflow
Zoom restores service after an hours-long outage
ZMZoom(ZM) TechCrunch·2025-04-16 23:32

Core Insights - Zoom's platform experienced a significant outage on Wednesday afternoon, which has since been resolved [1] - The outage began around 11:40 a.m., with over 59,000 users reporting issues by noon on DownDetector.com [2] - The cause of the outage remains unclear, with speculation pointing to a possible DNS-related issue [3] Company Response - Zoom confirmed that service has been restored and expressed appreciation for user patience [1] - The company directed inquiries to their post on X for further information regarding the outage [3] User Impact - Users faced difficulties logging in and encountered "Unable to Connect" error messages when trying to enter meetings [2] - The outage affected not only the platform but also Zoom's media inquiry inbox [2]