京东互联网医院皮肤医院成立两周年：已服务超2000万患者，好评率99%

Core Insights - JD Internet Hospital Dermatology Hospital has successfully established itself as a leading online platform for dermatology services, achieving significant patient satisfaction and service innovation over the past two years [1][3][9] Service Innovation - The hospital has served over 20 million patients, with a patient satisfaction rate reaching 99% through continuous service innovation and the addition of 30 expert studios covering common and complex skin diseases [3][4] - A unique feature is the establishment of specialized clinics for allergies, pediatric dermatology, and rare skin diseases, including the first online rare skin disease consultation area in China [4][5] Technology Integration - The hospital has integrated AI technology to enhance patient management and streamline the online practice of dermatologists, achieving a triad of benefits: rapid symptom relief, precise identification of allergens, and reduced chances of secondary allergies [6][7] - The AI diagnostic assistant boasts a triad of performance metrics: 99.5% triage accuracy, 120% improvement in electronic medical record writing efficiency, and a 90% first-time resolution rate for AI queries [6] Strategic Partnerships - In 2024, JD Internet Hospital formed a strategic partnership with Zhixiang Jintai to launch the first fully human IL-17A targeted drug for psoriasis treatment, enhancing drug accessibility and delivery efficiency for patients [5][9] - The hospital collaborates with leading dermatology hospitals and research institutions to improve data collection efficiency, achieving a 6-7 times increase compared to traditional methods [9] Future Directions - Moving forward, JD Internet Hospital aims to deepen its focus on common and specialized skin diseases, continuously innovate its technology, and expand its service boundaries to provide integrated online and offline healthcare services [1][9]