Consumer Complaints Overview - In the first quarter of 2025, Guangdong's consumer committees received a total of 15,986 complaints, marking a year-on-year increase of 4.37% [1] - The total economic loss recovered for consumers was approximately 108 million yuan [1] Movie Industry Complaints - Complaints related to movie screenings and performance services reached 1,750, reflecting a quarter-on-quarter increase of 23.15% [1] - Key issues included cinemas unilaterally exempting themselves from providing 3D glasses, unreasonable ticket refund policies, and inadequate service quality affecting the viewing experience [1] Airline Industry Complaints - Transportation-related complaints totaled 2,765, with 2,138 specifically concerning air travel, representing a significant quarter-on-quarter increase of 150.64% [3] - Major complaints involved misleading bundled sales practices, poor after-sales service, and frequent price fluctuations without corresponding service quality improvements [3] Consumer Guidance - Consumers are advised to verify the provision of 3D glasses before purchasing tickets and to retain evidence for potential disputes [2] - When purchasing airline tickets, it is recommended to use reputable platforms, compare prices, and understand the terms regarding refunds and additional fees [4]
看3D电影要掏钱买眼镜？ 消委会提醒，消费者可留存证据进行投诉
Shen Zhen Shang Bao·2025-04-24 01:30