Core Viewpoint - The Federal Trade Commission (FTC) has filed a lawsuit against Uber in the Northern District of California, alleging that the company engaged in deceptive practices regarding its subscription service, Uber One, including unauthorized enrollment and misleading advertising [2][4]. Group 1: Allegations Against Uber - The FTC accuses Uber of opening subscription services without user consent and using misleading language in promotions, claiming users could save $25 monthly, excluding the subscription fee from this calculation [4]. - Users have reported being forced into subscriptions without their knowledge, with some being automatically charged after a free trial period ended [4]. - The lawsuit highlights that the process for users to cancel their subscriptions is excessively complicated, requiring up to 32 actions and lengthy wait times, contrary to Uber's claims of easy cancellation [4]. Group 2: Legal Context and Response - The FTC states that Uber's actions violate the Restore Online Shoppers' Confidence Act (ROSCA) and seeks a permanent injunction against the subscription service, along with compensation for affected users [5]. - Uber has denied the allegations, asserting that the registration and cancellation processes for Uber One are clear and compliant with legal standards, claiming most users can cancel within 20 seconds [5]. - This is not the first legal confrontation between Uber and the FTC; in 2022, Uber reached a non-prosecution agreement related to a data breach affecting approximately 57 million passengers and drivers, which involved a significant settlement and commitments to improve data security [5].
FTC起诉优步解约机制违法,取消续订步骤繁琐,涉虚假宣传