Core Viewpoint - He Eye Hospital demonstrates a strong commitment to sustainable development and the creation of a "Smart Bright City" through its comprehensive ESG report for 2024, showcasing its achievements and strategic direction in the past year [1] Group 1: Technological Innovation and Service Model - He Eye Hospital has consistently prioritized technological innovation, adhering to its core values of social contribution, public trust, and collaborative happiness, while focusing on a service model that emphasizes prevention and treatment [2] - The hospital aims to integrate online and offline healthcare services, leveraging its unique eye health ecosystem and advanced technologies such as big data, artificial intelligence, and stem cell technology to provide comprehensive eye health management [2] Group 2: Talent Development and Employment - The company emphasizes a people-oriented approach, fostering employee potential and creating a supportive work environment, while continuously improving its management system in areas such as employee rights, career growth, and health safety [3] - He Eye Hospital collaborates with various medical universities to cultivate high-quality talent in fields such as ophthalmology and public health, addressing future strategic needs [3] Group 3: Customer Focus and Service Quality - The hospital is dedicated to enhancing product quality and customer service experience, implementing a comprehensive service management system that covers all stages of patient care [4] - He Eye Hospital has established a dedicated customer service department to standardize service processes and improve customer satisfaction through meticulous management [4] Group 4: Social Responsibility and Public Welfare - He Eye Hospital aims for a vision of "No Blindness" and aligns its goals with the "Healthy China" strategy and UN sustainable development objectives, actively engaging in public welfare initiatives and education [5] - The establishment of training bases has positioned the hospital as a key player in domestic and international ophthalmology training, contributing to the overall improvement of the eye care industry [5] Group 5: Governance and Environmental Responsibility - The company emphasizes strong governance as a foundation for sustainable development, focusing on risk management and timely information disclosure [6] - He Eye Hospital integrates environmental management into its operations, implementing measures to reduce ecological impact and promote green practices [6] - The chairman expresses a commitment to technological innovation and long-term goals, aiming to benefit public health and contribute to global eye health initiatives [6]
何氏眼科发布2024年ESG报告：以向善之力推动科技普惠 打造智慧眼健康服务生态