Sou Hu Wang·2025-04-27 02:37Core Insights - The demand for air conditioning cleaning services is surging as summer approaches, prompting JD Home Services to introduce a "satisfaction guaranteed re-cleaning" service to address consumer concerns about inadequate cleaning and overcharging [1][3] - JD Home Services has implemented an 8-step professional cleaning process to ensure thorough cleaning, and if customers are not satisfied, they can request a free re-cleaning on-site [3][6] - The company is also offering a limited-time promotion for air conditioning cleaning services at 61.8 yuan, making it easier for consumers to access professional and reliable cleaning services [1][4] Service Features - The "satisfaction guaranteed re-cleaning" service resolves common consumer pain points, such as poor cleaning results and additional charges for rework, which have led to disputes in the past [3][6] - JD Home Services has established a comprehensive cleaning protocol that includes pre-cleaning function checks, environmental protection measures, disassembly of components for cleaning, application of cleaning agents, high-temperature steam disinfection, thorough wiping, environment restoration, and customer acceptance verification [3][6] - Each cleaning technician undergoes over 80 hours of practical training and must pass rigorous assessments before being allowed to work, ensuring a higher standard of service compared to ordinary cleaning [3][6] Market Presence - JD Home Services has expanded its offerings beyond air conditioning cleaning to include daily cleaning, renovation cleaning, appliance cleaning, and window cleaning, all with a "satisfaction guaranteed re-do" commitment [6] - The service currently covers over 30 cities, including major metropolitan areas like Beijing, Shanghai, Shenzhen, and Guangzhou, with a cumulative service count in the tens of thousands and a customer satisfaction rate exceeding 98% [6]