Group 1 - The core viewpoint of the report is that Bank of China Insurance has actively engaged in social responsibility practices, showcasing its commitment to national strategies, green development, and social harmony through detailed data and case studies [1] - The report has been certified by the China Quality Certification Center, meeting international standards for sustainable reporting, which highlights its transparency, data accuracy, and responsiveness to stakeholder concerns [3] - In 2024, the company achieved significant milestones, including a technology insurance coverage exceeding 840 billion yuan, a 40.4% year-on-year increase in green investment, and a total coverage of 3.86 trillion yuan in inclusive insurance [5] Group 2 - Under the "dual carbon" goals, the company established a three-tier governance structure for green insurance, achieving year-on-year increases of 27.5% in green insurance product clauses, 19.7% in green insurance policies, and 65.5% in green insurance coverage [6] - The company has maintained high customer service standards, achieving a customer service satisfaction rate of 99.79%, claims follow-up satisfaction of 99.01%, and rescue service satisfaction of 99.74% [7] - The company has integrated high-quality party leadership into its governance system, focusing on risk management as a productivity driver, and has achieved a comprehensive solvency adequacy ratio of 428.29% [9]
以责任担当书写时代答卷 中银保险发布2024年度社会责任报告（环境、社会、治理）
Cai Jing Wang·2025-04-27 03:41