从“价格战”到用户运营 乳企打响“存量保卫战”

Core Viewpoint - The Chinese dairy industry is undergoing a significant transformation driven by changes in population structure, particularly a decline in newborn numbers, prompting companies to shift from passive responses to proactive strategies, including substantial fertility subsidy programs aimed at stimulating birth rates and consumer potential [3][4][5]. Group 1: Market Dynamics - The infant formula market has shrunk from 188.5 billion yuan in 2020 to 157.2 billion yuan in 2023, with newborn numbers dropping to 9.02 million in 2023, nearly halving since 2016 [3][4]. - Major dairy companies like Feihe and Yili have launched substantial fertility subsidy plans, with Feihe committing 1.2 billion yuan and Yili 1.6 billion yuan to support eligible families [4][5]. - The introduction of these subsidies is a strategic response to a shrinking market, with companies aiming to capture consumer demand from pregnancy through early childhood [4][6]. Group 2: Competitive Strategies - The competition among dairy companies has shifted from price wars to subsidy wars, with a focus on user engagement and long-term customer relationships [5][6]. - Companies are leveraging these subsidies to bypass traditional retail channels, directly reaching consumers and reducing the influence of intermediaries [6][7]. - The trend of declining mother-baby retail stores, which have seen a 40% reduction in numbers over the past five years, has prompted companies to innovate their business models [6][8]. Group 3: Industry Implications - The high subsidies represent a "capital game" among leading firms, with market concentration increasing as the top five companies' market share rose by 7 percentage points to 68% in 2023 [8]. - Smaller regional brands face challenges in competing with the financial power of larger companies, leading to a potential reduction in their market presence [8]. - The long-term success of these subsidy initiatives will depend on the companies' ability to convert short-term incentives into lasting consumer loyalty through product quality and service [8].