Appian Celebrates 2025 Innovation Award Winners

Core Insights - Appian announced the winners of the 2025 Appian Innovation Awards, highlighting the transformative applications created by customers that leverage AI and process orchestration on the Appian Platform [1][2][4] North America Winners - Gordon Food Service (GFS) utilized Appian to enhance its customer ordering process, achieving a 70% reduction in order entry time and a 40% increase in quote production, leading to higher sales productivity [5] - MagMutual implemented AI-powered solutions on the Appian Platform, resulting in a 30% reduction in turnaround times for quotes and a 25% decrease in claims processing times, which improved employee productivity by 20% and customer satisfaction by 15% [6] - Regeneron developed a clinical trial feasibility platform that integrates data from over 10 sources, achieving a 50% reduction in data query time, thus accelerating clinical trials and reducing costs [7] EMEA and LATAM Winners - Novartis streamlined clinical trial operations by connecting over 15 core systems on the Appian Platform, benefiting over 10,000 professionals with improved productivity and faster decision-making [8] - Towerbank International launched "Ikigii" to enhance its onboarding process, reducing onboarding time from seven hours to under two by automating 96% of processes, and processed $30 million in crypto-to-fiat transactions [9] Asia-Pacific and Japan Winners - Ramsay Health Care deployed multiple applications on the Appian Platform, achieving a 25% increase in adoption rates and recovering $30 million through workflow automation [10] - Westpac Banking Corporation introduced a Mortgage Assessor AI solution on the Appian platform, improving loan assessment times and speeding up approvals [11] Global Public Sector Winner - Idaho Workforce Development Council (WDC) created a system for the LAUNCH grant program on the Appian Platform, enabling over 14,000 students to receive nearly $40 million in aid, while saving the agency the equivalent of three full-time staff members [12] Conclusion - The Innovation Award winners exemplify how organizations are leveraging AI and process orchestration to create significant operational improvements and deliver measurable value to employees and customers [13]