普华永道推出多项变革措施，赋能客户价值新生

Core Insights - PwC's report indicates that artificial intelligence could drive a 15% increase in global economic growth over the next decade, equating to an additional 1% annual growth rate, comparable to the impact of 19th-century industrialization on global economic growth [1] - By 2025, the value transfer due to business model reshaping is expected to reach $7.1 trillion globally, with China playing a crucial role, potentially creating up to $1.66 trillion in value from business model changes alone [1] Group 1: AI and Business Transformation - The report emphasizes that value creation will increasingly come from organizations that can break industry barriers and effectively integrate resources [1] - Companies that can swiftly adapt their business models in response to changing customer demands and leverage advanced technologies are likely to achieve significant growth [1] Group 2: PwC's Strategic Initiatives - PwC has implemented various transformative measures globally to enhance its capabilities and assist clients in value creation through technology and expertise [2] - The introduction of the "agent OS" allows businesses to deploy AI at scale, improving speed by ten times compared to traditional methods [2] Group 3: Case Studies and Impact - PwC has supported numerous companies in achieving significant advancements, such as a major tech firm that established an AI-driven omnichannel contact center, reducing call duration by nearly 25% and improving customer satisfaction by about 10% [3] - A well-known healthcare company benefited from AI workflows, increasing efficiency in obtaining actionable clinical insights by 50% and reducing management burdens by nearly 30% [3] Group 4: Enhancements in Service Delivery - PwC launched an updated version of ChatPwC, integrating proprietary data and methodologies to provide clients with enhanced insights [4] - The firm has invested $1 billion over five years in the "Next Generation Audit" project to optimize auditing through AI and new technologies [4] - In the past year, PwC's global network invested $3.6 billion, including eight acquisitions and seven strategic investments, to expand capabilities across key areas [4] Group 5: Brand and Positioning - PwC announced a brand refresh to better articulate its role in helping clients build and accelerate their growth momentum [5] - The new branding includes a visual identity upgrade and the introduction of the "Momentum Mark," symbolizing collaboration with clients [5] - The firm aims to continue addressing significant issues and fostering social trust while aligning services with client needs through its new brand positioning [5]