Core Viewpoint - Ping An Insurance has established the "502 Overseas Emergency Assistance Task Force" to respond to a tragic traffic accident in the US that resulted in the deaths of five Chinese citizens and injuries to eight others [1][2]. Group 1: Emergency Response Measures - The company activated its Level 2 emergency response protocol and formed a task force led by Co-CEO Michael Guo, including various senior executives from different divisions [2]. - Specialized emergency response teams have been created across Ping An's business units, collaborating with local medical institutions and rescue organizations to provide seven key overseas emergency assistance measures [3]. Group 2: Assistance Program - Ping An is working with the Chinese Embassy and Consulate in the US to assist affected individuals and their families, launching a special assistance program available to all impacted, not just Ping An customers [4]. - An emergency hotline (95511) has been established for assistance, and as of May 3, no Ping An customers were identified as involved in the accident [4]. Group 3: Key Assistance Measures - The seven key overseas emergency assistance measures include proactive claims service, expedited claims processing, medical support, emergency assistance, simplified accidental death claims process, advance compensation for confirmed deaths, and claims processing without policy documentation [6][7]. Group 4: Company Overview - Ping An Insurance is one of the largest financial services companies globally, with over RMB 12 trillion in total assets as of December 2024, and ranked 29th in the Forbes Global 2000 list and 53rd in the Fortune Global 500 list in 2024 [8].
Ping An Rapidly Launches Overseas Emergency Assistance to Support Chinese Citizens Affected by Major Traffic Accident in the U.S.