宁夏市场监管厅加强“五一”期间消费者权益保护工作

Group 1 - The Ningxia Market Supervision Administration has strengthened consumer rights protection and integrity management mechanisms during the "May Day" holiday to ensure consumer safety [1] - A special action was deployed to monitor online consumption rights protection, involving 20 online trading platforms and covering 544 stores, 211 websites, 153 mini-programs, and 103 public accounts, with 5,661 products monitored [1] - Six cases of potential violations related to false advertising and unfair terms were identified and are currently under investigation [1] Group 2 - Offline consumer rights protection efforts include guiding businesses to fulfill their responsibilities in consumer rights protection and providing convenient return and exchange services [2] - The Ningxia 12315 platform has received a total of 234 complaints, including 203 complaints and 30 reports, with timely investigations into issues such as false advertising and non-compliance with service fees [2] - A "Holiday Measurement Fairness Action" was launched to address consumer concerns regarding measurement accuracy in high-traffic areas, ensuring a fair consumption environment for tourists [2]