Core Insights - Wendy's is anticipating financial pressure on customers for the remainder of the year, leading to a focus on value offerings to attract diners after a 2.1% decline in same-store sales [1][2] - The company is launching new initiatives such as Frosty Fusions and a "100 Days of Summer" program to drive traffic and enhance customer engagement [2] - Technological investments are being made to improve customer experience, including enhancements to the mobile app, loyalty program, and digital menu boards [3] Technological Enhancements - Wendy's is collaborating with Palantir to improve its supply chain through a digital twin that tracks the supply chain network in real time across 3,500 transportation units [4] - The digital twin system alerts Wendy's to potential stock shortages and helps manage raw material orders efficiently [5] - An example of the system's effectiveness is its ability to resolve a network-wide shortage of 10,200 cases of syrup in five minutes, a task that previously required extensive manual effort [6]
Wendy's Predicts Diners Will Feel Pressured All Year