哪吒汽车回应App故障原因：与流量欠费无关，初判是系统故障

Core Viewpoint - Neta Auto clarified that the recent app outage during the May Day holiday was not due to data traffic fees, but rather a system malfunction that has since been resolved [1] Group 1: Incident Details - During the May Day holiday, multiple Neta Auto users reported issues with the company's app and website, including inability to access the website and loss of remote vehicle control features [1] - Neta Auto's technical team was on duty during the holiday, ensuring that there was no lack of oversight [1] Group 2: Response and Recovery - The company has conducted an initial assessment and determined that the outage was a system fault, which has been fixed [1] - Neta Auto is continuing to investigate the issue to prevent similar occurrences in the future [1] - As of now, both the app and website have returned to normal functionality [1]