客流量同比增长23%，“五一”假期烟台港发运11.4万人次

Core Insights - Yantai Port experienced a significant increase in passenger traffic during the "May Day" holiday, with 114,000 passengers transported, representing a 23% year-on-year growth [1] - The port's roll-on/roll-off vehicle transport reached 16,700 units, with a peak of 15,000 passengers on May 4, marking the highest daily passenger volume of the year [1] Group 1 - The passenger transport company at Yantai Port established a robust capacity assurance network in anticipation of the surge in passenger flow, utilizing 16 roll-on/roll-off vessels to balance transportation demand [3] - The implementation of smart gate systems and electronic tickets facilitated a seamless travel experience, allowing for instant verification of passenger identities [3] - A dedicated "vehicle nanny" service was introduced to provide real-time optimal route guidance and assistance with vehicle boarding, significantly reducing boarding times [3] Group 2 - The company emphasized warm customer service during the holiday, with volunteers assisting passengers in various capacities, including helping locate lost luggage and providing wheelchairs for those in need [3] - A total of over 200 acts of kindness were reported during the holiday, along with formal recognitions such as a commendation from the municipal hotline and a handwritten thank-you letter [3] - Safety measures were prioritized, with a 24-hour collaborative security framework established with local police, ensuring constant vigilance over the port area [4] - The company achieved a 100% security check rate through a combination of intelligent and manual inspection methods [4]