Group 1 - The core viewpoint of the articles highlights the significant increase in consumer complaints during the "May Day" holiday period, with a total of 535 complaints received, marking a year-on-year increase of 53.74% [1] - The main categories of complaints include food-related issues, dining, and accommodation services, with food complaints accounting for 30.08% of total product-related complaints [1] - The rise in complaints is attributed to various factors, including false advertising by online food sellers, difficulties in refunding accommodation bookings, and price hikes by hotels during peak times [1][2] Group 2 - Specific issues in the food category include misleading claims about food benefits, discrepancies between food images and actual products, and short weight in deliveries [1] - Accommodation complaints primarily revolve around difficult refund policies, sudden price increases, and expired toiletries provided by hotels [1] - Online shopping complaints focus on delayed shipments, incorrect prescription glasses, and counterfeit brand products [2]
网购食品存短板 酒店涨价引不满 “五一”期间镇江消费投诉总体平稳
Yang Zi Wan Bao Wang·2025-05-08 04:55