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头雁振翅向未来|中国人寿以ESG实践书写高质量发展新答卷
601628China Life(601628) 和讯网·2025-05-09 03:06

Group 1 - The core viewpoint emphasizes the importance of long-term value in the insurance industry, particularly for life insurance companies with substantial long-term capital investment capabilities [1] - China Life Insurance has been recognized for its high-quality development and social responsibility, maintaining an A-class rating for 27 consecutive quarters [1] - The company has expanded its service network, covering the elderly population with 1.4 billion insured individuals and actively participating in various social welfare initiatives [1][2] Group 2 - China Life Insurance has tailored diverse insurance products for rural populations, addressing risks associated with poverty due to death, illness, and disasters [2] - The company has engaged in over 200 major illness insurance projects in 2024, significantly alleviating the financial burden of high medical expenses for insured individuals [2] - The company has introduced innovative pension products and services, including the "国寿银龄无忧特定疾病医疗保险" aimed at the elderly [3] Group 3 - China Life Insurance is committed to green finance, providing insurance coverage for various environmental and low-carbon projects [4] - The company has invested 9.7 billion yuan in green transportation projects and 36 billion yuan in green transformation initiatives [5] - The total investment in the "Belt and Road" green low-carbon construction has reached 142.2 billion yuan [5] Group 4 - The company has enhanced customer service through digital platforms, achieving a 98% connection rate for its customer service hotline and a satisfaction rate of 99.87% [7] - The online claims process has been optimized, with an average claim processing time of 0.34 days, improving by over 10% year-on-year [8] - China Life Insurance has focused on employee development, implementing plans to enhance the capabilities of its 96,300 contract employees and 646,000 agents [9]