全系燃油SUV“双终身”质保 一汽

Core Viewpoint - FAW-Volkswagen has introduced a lifetime warranty policy for certain vehicle models, reflecting its commitment to customer-centric long-termism and altruism in a competitive automotive market [1][10]. Group 1: Warranty Policy - The new policy allows customers to enjoy a lifetime warranty on the vehicles purchased from authorized dealers until December 31 for the models of "Langjing" and "Langxun," and until June 30 for the new "Tayron" series [1]. - This initiative demonstrates FAW-Volkswagen's confidence in product reliability and quality [1][3]. Group 2: Manufacturing Excellence - FAW-Volkswagen's confidence in offering a lifetime warranty stems from 34 years of accumulated strength and commitment to product and service quality [3]. - The company employs advanced manufacturing techniques, including a six-stage forming process and a large 8100-ton press, ensuring precision in stamping parts [3]. - The welding workshop utilizes the German MQB A2 platform with 1268 robots achieving an 85% automation rate, enhancing the strength of welds by 30% compared to standard spot welding [5]. Group 3: Rigorous Testing Standards - Each vehicle undergoes extensive testing, including high-temperature, high-altitude, and high-cold conditions, as well as over 100,000 door opening and closing tests to ensure component safety and reliability [5][7]. - The vehicles are subjected to a total of 1,930,000 km of high-intensity road testing across various conditions to validate durability [7]. Group 4: Service and Brand Development - FAW-Volkswagen emphasizes a shift in mindset from "users" to "customers" and from "products" to "goods," aiming to provide comprehensive value chain services [8]. - The company has launched the "Craftsmanship Service" initiative and the "Heart Journey 2.0" action plan to enhance service quality throughout the vehicle lifecycle [10]. - FAW-Volkswagen has received the China Automotive Golden Wrench Award 18 times, gaining the trust of over 20 million users [11].