中国邮政不一样了

Core Insights - China Post EMS has completed the private deployment of the DeepSeek-R1 large model, significantly enhancing service capabilities across multiple scenarios, with efficiency improvements of approximately 33% in certain areas [1][2] - The company has been actively exploring suitable applications for large models since 2024, focusing on digital transformation to address specific key issues and cultivate new productive forces [2][3] Digital Transformation and New Productive Forces - The digitalization, greening, and intelligence have become the core of China Post's new productive forces, reshaping the company and enhancing its ability to serve the economy and society [2][3] - The establishment of smart post offices and self-service experiences has improved operational efficiency, allowing a single staff member to manage high customer traffic effectively [4][6] - The introduction of cloud cabinet services by Postal Savings Bank has streamlined banking operations, allowing for an average of over 330 transactions per day from January to September 2024 [6] Technological Innovations - The launch of the upgraded dispatch system 2.0 in 2024 has improved operational efficiency and predictive capabilities, achieving an average accuracy rate of 92.98% for inter-provincial bag volume predictions [7] - The digital human "Xiao Post" 2.0 has been instrumental in e-commerce, generating significant sales and enhancing the company's ability to support rural revitalization [7][12] Investment in Technology - Postal Savings Bank has committed approximately 3% of its annual revenue to information technology, with a reported investment of 11.278 billion yuan in 2023, marking a year-on-year increase of 5.88% [9] - The "Postal Brain" platform has been developed to support various AI applications, enhancing operational efficiency across hundreds of scenarios [9] Green Initiatives - China Post has made strides in green transformation, with a focus on sustainable packaging and the promotion of new energy vehicles, achieving a fleet of 16,908 new energy vehicles by the end of 2024 [16] - The balance of green loans from Postal Savings Bank reached 781.732 billion yuan by the end of 2024, reflecting a year-on-year growth of 22.55% [16] Societal Impact - The new productive forces cultivated by China Post not only enhance its service capabilities but also contribute to high-quality development and the release of green new momentum [18] - The company's extensive network and public service role position it as a key player in applying and popularizing technological innovations that improve overall societal efficiency, known as the "Postal Effect" [18]