ICBC(601398) 中国金融信息网·2025-05-09 12:13Core Viewpoint - The Industrial and Commercial Bank of China (ICBC) Dixi Branch has successfully implemented an online housing provident fund loan process, marking a significant improvement in efficiency for local residents [1][2]. Group 1: Implementation of Online Services - ICBC Dixi Branch has responded to the "Efficient Completion of One Thing" reform by utilizing the "Gansu Government Service Network" to facilitate the first online housing provident fund loan [1]. - The new process allows for "one-stop application and single submission of materials," significantly reducing the complexity and time required for loan approval [1]. Group 2: Customer Experience - Mr. Wan, the first customer to use the new online loan process, completed his loan issuance in less than 15 working days, highlighting the simplicity and clarity of the process [2]. - The streamlined process has resulted in reduced need for customers to visit multiple departments, thus enhancing overall customer satisfaction [2]. Group 3: Future Plans - ICBC Dixi Branch aims to continue enhancing the integration of financial and government services, optimizing processes, and innovating models to improve the efficiency of housing provident fund loan applications [2]. - The bank is committed to providing high-quality financial services to support local economic and social development [2].