Group 1 - The article highlights the ongoing complaints about hotel and homestay "breaches of contract" during the May Day holiday, with tourists facing sudden cancellations and price hikes upon arrival [1][7] - Many travelers reported experiences of being informed of cancellations only upon arrival, leading to significantly higher costs for last-minute bookings, indicating a trend of businesses exploiting supply-demand imbalances during peak travel times [1][3] - The article discusses the use of deceptive practices by some businesses, such as citing "renovations" or "equipment failures" to cancel reservations, which reflects a speculative mindset among certain merchants aiming to profit from high demand [1][7] Group 2 - Major online travel agencies (OTAs) are implementing service guarantees to protect consumers, such as assisting with upgrades or alternative bookings when original reservations are canceled [7] - The article clarifies that dynamic pricing during peak seasons is a common market practice, and while some consumers perceive it as price gouging, it is primarily driven by real-time supply and demand changes [8][9] - The concept of "price gouging" is addressed, emphasizing that the pricing power lies with the hotels and homestays, while OTAs merely facilitate transactions and are incentivized to maintain user satisfaction to ensure long-term business [8][9]
五一酒店民宿再现“毁约” 竟因节中毁约成本低
Yang Zi Wan Bao Wang·2025-05-09 12:10