买一张纯裸机票有多难？消费者质疑飞猪搭售保险套路多

Core Viewpoint - The article highlights consumer complaints regarding the bundling of insurance and additional products when purchasing tickets on the Fliggy platform, indicating a potential violation of consumer rights and misleading sales practices [1][25]. Group 1: Consumer Experiences - Many consumers report being unknowingly charged for bundled insurance or additional products when purchasing tickets, despite attempts to avoid such add-ons [1][3]. - A specific case is mentioned where a consumer, F, was charged an extra ¥65 for a travel insurance package that she did not intend to purchase, leading to confusion over refund policies [3][7]. - The complexity of the purchasing process, including misleading prompts and default selections, makes it difficult for consumers to buy a straightforward ticket without additional products [12][19]. Group 2: Legal and Regulatory Concerns - The article discusses potential legal implications of Fliggy's practices, suggesting that the platform may be infringing on consumer rights as outlined in the Consumer Rights Protection Law and the E-commerce Law [25][24]. - Legal experts indicate that if insurance packages are set as default options without clear consumer consent, it could constitute a violation of consumer rights [25][24]. - There are concerns about the relationship between the platform and insurance companies, suggesting that profit motives may lead to aggressive marketing of bundled products at the expense of consumer transparency [25]. Group 3: Consumer Rights and Remedies - Consumers are advised to collect evidence of misleading practices, such as screenshots of the purchasing process and records of communications with customer service, to support their claims [27]. - The article emphasizes the importance of transparency and fairness in the online travel market, urging platforms to rectify these issues to maintain consumer trust [28].