上海定制公交服务平台上线 “私人定制”功能开启

Core Insights - Shanghai has launched a customized bus service platform that integrates route inquiry, booking, and payment processes, enhancing the convenience for citizens [1][2] - The platform currently offers over 220 customized bus routes across all 16 districts in Shanghai, catering to commuting, school transportation, and medical visits [1][3] - The service aims to transition from a general public transport model to a more precise and responsive transportation solution based on citizen needs [3] Summary by Sections Customized Bus Service Implementation - The customized bus service in Shanghai began trials last year and has now expanded to over 220 routes, addressing high-demand areas for commuting, education, and healthcare [1][3] - The routes are designed to provide direct access to subway stations and schools, as well as dedicated lines for medical visits [1] Platform Features and User Engagement - The new platform allows citizens to submit their travel needs for personalized route creation, as well as to join existing or proposed routes [2][3] - The platform includes a full digital service system that manages demand collection, information dissemination, booking, payment, and customer service [3] Service Flexibility and User Feedback - The platform emphasizes flexibility, allowing for real-time adjustments based on citizen demand and operational capacity [2][3] - A feedback system is in place for users to evaluate their travel experience, which will inform future route development and service enhancements [3][4]