Group 1 - The company has initiated a comprehensive investigation into the recent public concerns regarding its date sticky rice dumplings product, emphasizing the importance of product quality and consumer experience [1][2] - The company has taken immediate action by recalling the affected batch of date sticky rice dumplings and offering consumers the option for refunds or exchanges at nearby stores, along with additional compensation of the same amount [1] - The company is committed to transparency and will publish the results of the investigation to the public once completed, while encouraging consumer feedback and support for continuous improvement [1] Group 2 - The company has adhered to national food safety laws and regulations since its establishment and plans to enhance food safety management across all stages, including production, transportation, and sales [2] - The company aims to implement effective food safety measures from the source to ensure higher quality products and services for consumers [2]
来伊份: 上海来伊份股份有限公司关于媒体报道的说明公告