Group 1 - The core issue revolves around a food safety incident involving Laiyifen, where a consumer reported finding a suspected blood-stained band-aid in a zongzi product [1][2] - Laiyifen has taken immediate action by recalling the affected batch of honey date zongzi and offering consumers the option for refunds or exchanges, along with additional compensation [3][5] - The incident has raised public concerns about food safety, particularly regarding seasonal food products, and has led to the product being removed from both online and offline sales channels [2][3] Group 2 - Laiyifen has established a special task force to investigate the claims made by consumers, although they have not yet obtained the physical evidence for further analysis [7] - The company has faced scrutiny over its quality control practices, especially given its reliance on contract manufacturing, which has previously led to numerous complaints about food quality [9] - The incident poses a significant challenge for both Laiyifen and its contract manufacturer, Wufangzhai, in rebuilding consumer trust following the food safety concerns [9]
全面下架、补偿!来伊份最新回应“粽子事件”