大力培育品质电商

Group 1 - E-commerce has become a significant driver for the continuous expansion of the consumer market, with online retail sales reaching 36,242 billion yuan in Q1, a year-on-year increase of 7.9% [1] - The online retail of physical goods amounted to 29,948 billion yuan, growing by 5.7%, accounting for 24.0% of total retail sales of consumer goods [1] - The growth of e-commerce is supported by the increasing consumer groups such as the "post-00s," elderly population, and rural communities, breaking geographical barriers and enhancing shopping experiences through innovations like short videos and live streaming [1] Group 2 - The development of quality e-commerce requires strong policy support, including measures to enhance operational entities, innovation demonstration, and improvement of the business environment [2] - There is a need to establish strict quality control systems on e-commerce platforms and optimize regulatory methods using digital technologies for precise oversight and product traceability [2] - Encouragement for e-commerce platforms to invest in technologies like AI, big data, and blockchain to improve operational efficiency and enhance customer service through immersive shopping experiences [2] Group 3 - E-commerce platforms are encouraged to shift from price competition to differentiation by collaborating with quality brands and integrating with the real economy [3] - Emphasis on improving service quality throughout the sales process and establishing comprehensive governance and consumer protection systems to ensure consumer trust [3] - The industry should avoid excessive data collection and privacy breaches while promoting sustainable and healthy development through the integration of online and offline channels [3]