培养“放心保姆”需要体系化科学化设计

Core Viewpoint - The domestic service industry in China, despite having over 30 million workers and a market size exceeding 1.1 trillion yuan, faces significant challenges in supply and quality, leading to a shortage of reliable caregivers [1][2]. Group 1: Industry Overview - The domestic service workforce has surpassed 30 million, with approximately 1 million service companies operating in the sector [1]. - The market for domestic services has grown to over 1.1 trillion yuan, indicating a substantial demand for services such as elder and child care, as well as household management [1]. - There is a notable shortage of quality domestic workers, with issues such as inconsistent service quality and high employee turnover being prevalent [1]. Group 2: Government Initiatives - A joint notice from the Ministry of Commerce and eight other departments was issued to enhance the quality of domestic services, proposing 12 specific measures to expand the supply of quality services [2]. - From 2025 to 2027, a special training initiative will be launched to train 1.5 million domestic service workers annually, addressing both quantity and quality issues in the workforce [2]. - The training model will integrate job needs, skills training, skills evaluation, and employment services to optimize the training process [2]. Group 3: Training and Standards - The training for domestic workers will be systematic and scientific, focusing on both skills and professional ethics [3][4]. - New national standards for maternal and infant care services have been established to guide the training of caregivers, enhancing their professional qualifications [3]. - There is a need to improve the ethical standards of domestic workers, with suggestions to include negative case studies in training and establish integrity records to regulate unethical behavior [3]. Group 4: Future Directions - The goal is to develop a comprehensive training system that meets diverse market demands, ensuring that domestic service workers possess high professional capabilities and comprehensive qualities [4]. - The training should not be short-term but should span from domestic enterprises to higher education institutions, reinforcing the importance of quality in domestic services as a means to enhance living standards [4].