Pinterest finally admits mass bans were a mistake caused by an ‘internal error'

Core Viewpoint - Pinterest has publicly apologized for recent moderation issues that led to unwarranted account bans and Pin removals, attributing the problem to an "internal error" [1][5]. User Reactions - Users have expressed anger and frustration over the mass bans, claiming that their accounts were deactivated without valid reasons and that the company has not been transparent about the issue [2][3][6]. - Some users threatened legal action against Pinterest executives, indicating a significant level of unrest within the user community [4]. Company Response - Pinterest acknowledged the issue on May 1, stating that they monitor the platform for content violations but initially did not admit the extent of the problem [4]. - On May 13, the company issued a statement confirming that some account deactivations were mistakes due to over-enforcement and promised to improve their response to such errors in the future [5]. Ongoing Issues - Despite the apology, many users remain dissatisfied, reporting a lack of support when appealing bans and believing that AI moderation has misidentified their content [6].