Programs and Tools Available to Help FirstEnergy West Virginia Customers Manage Electric Bills

Core Insights - FirstEnergy Corp. subsidiaries Mon Power and Potomac Edison are providing resources to help customers manage energy usage and costs, especially during high demand periods [1][3] Energy Management Programs - Budget Billing, also known as the Average Payment Plan (APP), allows customers to spread annual energy costs over 12 months, making it easier to manage bills during peak usage seasons [3] - Customers can access their eligibility for budget plans and calculate anticipated monthly amounts through their online accounts [3] Energy-Saving Tips - Customers are encouraged to implement various energy-saving strategies, such as weatherstripping doors and windows, maintaining HVAC systems, and using timers for outdoor lighting [5] - The Analyze Usage tool available in MyAccount provides personalized insights to help customers reduce energy consumption [5] Customer Base - Mon Power serves approximately 395,000 customers across 34 counties in West Virginia [6] - Potomac Edison serves around 285,000 customers in seven Maryland counties and 155,000 customers in the Eastern Panhandle of West Virginia [6] Company Overview - FirstEnergy operates one of the largest investor-owned electric systems in the U.S., with a transmission network of about 24,000 miles connecting the Midwest and Mid-Atlantic regions [7]