Capital One cheated customers out of millions from ‘high interest' savings accounts: NY lawsuit

Core Viewpoint - Capital One is facing a lawsuit from New York Attorney General Letitia James for allegedly misleading depositors regarding interest rates on its 360 Savings accounts, resulting in millions of dollars in lost interest [1][3][4]. Group 1: Allegations Against Capital One - The lawsuit claims that Capital One promised depositors one of the highest interest rates in the country for its 360 Savings accounts but froze the rate at 0.30% despite rising interest rates nationwide [1][4]. - Capital One launched 360 Performance Savings accounts in September 2019, offering new depositors interest rates that peaked at 4.35%, while existing depositors remained at lower rates [2][3]. - The complaint alleges that Capital One did not inform 360 Savings depositors about the possibility of earning higher rates by switching accounts and instructed employees to remain silent unless customers inquired [3][6]. Group 2: Legal and Financial Context - The lawsuit seeks civil fines and restitution for affected customers, accusing Capital One of violating New York consumer protection laws [3][4]. - Capital One's current yield on its 360 Performance Savings accounts is 3.6% [4]. - The company recently settled private nationwide litigation regarding the 360 Savings accounts, although the terms of the settlement have not been disclosed [6].