Cai Jing Wang·2025-05-15 11:34Group 1 - The core viewpoint of the article highlights that China Ping An has achieved the highest brand value in the global insurance industry, valued at over $26.3 billion, with a year-on-year growth of 25%, ranking 84th in the BrandZ global brand value top 100 list, an increase of 6 positions from the previous year [1] - China Ping An has maintained its position as the top insurance brand in China for ten consecutive years and is the only Chinese insurance group to be included in this year's BrandZ list [1] - BrandZ attributes the rise in brand value over the past 20 years to technology-driven disruptive business brands, emphasizing China Ping An's resilience and innovative capabilities [1] Group 2 - China Ping An aims to become an internationally leading integrated financial and healthcare service group, providing comprehensive solutions that cover the entire customer lifecycle, thereby creating value for customers, employees, shareholders, and society [2] - As of March 31, 2025, China Ping An has nearly 245 million personal customers, a 1.0% increase since the beginning of the year, with a retention rate of 98.0% for customers holding four or more contracts within the group [2] - Approximately 63% of China Ping An's personal customers enjoy services from its healthcare and elderly care ecosystem [2] Group 3 - The company focuses on user needs by implementing a comprehensive financial model that simplifies services for consumers, providing a "省心、省时、又省钱" (worry-free, time-saving, and cost-effective) service experience [3] - China Ping An has extended its car insurance services to include 82 convenient services for its 236 million car owners, and its home care services cover 75 cities nationwide [3] - The company has achieved a 93% instant underwriting rate for life insurance policies through technology empowerment [3] Group 4 - In Q1 2025, China Ping An's AI service volume reached approximately 450 million, covering 80% of its total customer service [4] - The intelligent claims interception in property insurance has reduced losses by 3.42 billion yuan, a year-on-year increase of 14.0% [4] - The company has built a robust AI infrastructure, processing over 1 billion data entries daily across 9 major databases, and has accumulated over 3.2 trillion high-quality text data for model training [4] Group 5 - China Ping An has invested nearly 10.14 trillion yuan in supporting the real economy and has a green investment scale of 124.71 billion yuan [4] - The company has achieved an MSCI ESG rating upgrade to AA, ranking first in the Asia-Pacific region for three consecutive years in the "comprehensive insurance and brokerage" category [4] - The BrandZ global brand top 100 list is recognized as one of the most authoritative brand valuation reports, with 12 Chinese brands making the list this year, including China Ping An [5]