假期酒店订单突遭取消或涨价 OTA平台呼吁市场规范各方共守

Group 1 - The phenomenon of hotel and homestay "breach of contract" has intensified post the May Day holiday, with numerous complaints on social media regarding last-minute cancellations and price hikes by hotels [1][2] - Some businesses exploit the supply-demand imbalance during peak holiday periods, leading to deceptive practices such as claiming "equipment upgrades" to cancel reservations and charge higher prices to new customers [2][3] - Major travel platforms like Ctrip are implementing service guarantees to protect consumers, including upgrading rooms or assisting in booking equivalent accommodations when breaches occur [2][3] Group 2 - The "dynamic pricing" strategy employed by hotels and homestays is a common market practice to adjust supply and demand, although some consumers question whether this reflects unfair pricing practices by online travel agencies (OTAs) [2][3] - Misunderstandings about pricing mechanisms arise from consumers' lack of awareness that hotels and homestays control pricing, while platforms primarily serve as information providers [3] - The phenomenon of "prices increasing with more searches" is attributed to real-time changes in supply and demand, where low-priced rooms get booked quickly, leaving only higher-priced options available [3]