超1.7亿次服务，覆盖全国超1/3家庭，万师傅订单量稳居全国第一

Core Insights - The home improvement and building materials industry is entering a policy dividend period as 2025 marks the end of the "14th Five-Year Plan," with initiatives like trade-in subsidies and support for smart home upgrades driving growth [1][2] - The home service platform "Wanshifu" has been recognized as the leading player in the industry, with the largest market share and transaction volume, serving over 180 million enterprise users and 420 million individual households [3][18] Industry Trends - Recent policies have stimulated consumer demand for home improvement, leading to a revitalization of the home market and creating new opportunities for last-mile delivery services [1][2] - The "Wanshifu" platform has achieved a service coverage rate of 99.8%, reaching over one-third of households in China, solidifying its position as an industry leader [3] Business Model Innovation - "Wanshifu" has disrupted the traditional home service industry by implementing an internet-based model that standardizes service processes and enhances transparency through digital systems [4][11] - The platform has introduced a "bidding" model and a "fixed-price" service model, which reduces communication costs and improves service delivery efficiency [6][11] Quality and Training - As the only officially recommended service platform for IKEA, "Wanshifu" focuses on building a high-quality workforce through rigorous training and certification processes [8][17] - The company emphasizes the importance of service quality and has established strict entry standards for service providers, ensuring a high level of customer satisfaction [13][15] Technological Advancements - "Wanshifu" leverages AI and big data to optimize service delivery, significantly reducing response times and enhancing user experience [11][13] - The platform's unique "same-day installation" service exemplifies its commitment to efficiency, with rapid response times reported [13] Recognition and Achievements - "Wanshifu" has received multiple accolades, including being named the top internet home service platform in China and achieving a Net Promoter Score (NPS) of over 92, far exceeding the industry average [17][18] - The platform's order volume surpassed 100 million in April 2023, marking it as the first in the home service industry to reach this milestone [18]