未开封的瓶装水底部出现“异物”?娃哈哈:初步排除生产问题
Qi Lu Wan Bao·2025-05-22 03:16

Core Viewpoint - A consumer complaint regarding foreign substances found in a sealed bottle of Wahaha bottled water has been addressed, with the company asserting that the product meets national standards and initial investigations suggest no production issues [1][8]. Group 1: Consumer Complaint Details - A consumer named Mr. Zheng reported finding a reddish-brown foreign substance at the bottom of a sealed bottle of Wahaha water, which was purchased shortly before the May Day holiday [2][7]. - The consumer initially believed the issue might be with the bottle itself, but after washing it, he confirmed the substance was inside the bottle [2]. - The production date of the affected bottle was January 1 of the current year, with a shelf life of 12 months [2]. Group 2: Company Response - After the complaint was made on May 19, a local distributor visited to inspect the product and suggested that the issue might be due to a problem during the bottle's injection molding process [7]. - The company later communicated that the product had passed quality checks and that the issue was not related to production [8]. - The company provided a third-party testing report confirming the product's safety, which was accepted by the consumer after negotiations [8].