京口区四牌楼街道：“邻里工匠”解基层治理“幸福密码”

Core Viewpoint - The "Neighbor Craftsman" service brand in the Qipailou Street area is effectively addressing community service needs by providing convenient and professional home services, achieving high satisfaction among residents [1][2][3]. Group 1: Service Implementation - The "Neighbor Craftsman" initiative has conducted over 300 home service visits, benefiting more than 3,000 residents with a satisfaction rate of 98.6% [1]. - A specialized service team consisting of 71 professionals has been formed, addressing 10 types of community needs, including appliance repair and elderly-friendly modifications [2]. - The initiative has resolved 63 urgent community issues, demonstrating effective resource allocation and grassroots governance [2]. Group 2: Service Standards and Training - A standardized service system has been established to ensure transparent pricing and uniform service standards, enhancing public trust [3]. - The "Craftsman Growth Plan" includes vocational ethics training and skills competitions to cultivate professional talent and create a demonstration effect [3]. - A closed-loop management system has been implemented to monitor the entire service process, improving service quality and efficiency [3]. Group 3: Community Engagement and Support - The initiative has organized over 50 public welfare activities, reaching more than 2,500 individuals, and has established a service public notice board to facilitate community engagement [4]. - An "order-based" precise assistance program has been launched to focus on special groups, enhancing the connection between the community and the party organization [4]. - Future plans include expanding the "Craftsman Service" model to cover all communities, aiming to resolve residents' issues at their doorstep [4].