用户举报“开盒挂人”需要几步？实测10款重点App

Core Viewpoint - The Central Cyberspace Administration of China has announced measures to strengthen the regulation of "open box" issues, including enhancing protective measures on platforms and establishing quick reporting channels for related complaints [1][17]. Group 1: Regulatory Actions - The Central Cyberspace Administration will guide platforms to upgrade protective measures and increase risk warnings related to "open box" activities [1][17]. - Platforms are required to set up quick reporting channels for "open box" issues and verify user complaints promptly [1][17]. - The administration emphasizes the need for a multi-faceted approach to combat "open box" activities, including blocking the spread of related information and optimizing protective measures [17][18]. Group 2: Platform Responses - Among the tested apps, Weibo and Douban have established dedicated reporting channels for "open box" activities, which aids in precise targeting of such behaviors [1][18]. - Other platforms like QQ, WeChat, and Douyin have also implemented reporting mechanisms for related violations, including privacy infringement and network violence [7][8][14]. - The testing revealed that the reporting processes across the 10 apps are generally straightforward, involving a few steps to submit complaints [1][8]. Group 3: Specific Reporting Mechanisms - Weibo's complaint categories include "open box" behavior, which is prioritized for processing when it involves real identity information leakage and incitement of network violence [7][17]. - Douyin has introduced a tiered mechanism for tracking and addressing controversial information, including "open box" incidents [8]. - Other platforms like Zhihu and Bilibili have specific guidelines against the publication of personal information and "open box" tutorials, reinforcing their commitment to user privacy [14][17].