United Airlines suffered bookings drop due to Newark chaos — and it'll hurt profits, says CEO
United Airlines CEO Scott Kirby said the outages and staffing shortages at Newark Liberty International Airport caused a drop in bookings that hurt the carrier’s bottom line. The New Jersey airport dominated headlines after its communications technology crashed three times – leaving air-traffic controllers’ radar systems dark – over a period of just two weeks.“We took a big drop in bookings for a few weeks,” Kirby said during The Wall Street Journal’s Future of Everything event on Thursday. 3 United Airl ...