Core Viewpoint - The article emphasizes the need for a multi-stakeholder approach to algorithm governance in the platform economy, highlighting the importance of protecting the rights of new employment form workers through collaborative efforts among government, industry associations, platform companies, labor unions, and workers themselves [1][2]. Group 1: Policy and Governance - Recent policies have been introduced to protect the rights of new employment form workers, including guidelines on labor rights and algorithm management [1]. - A multi-party governance system is proposed, where the government sets baseline policies, industry associations promote self-regulation, platform companies optimize technology, labor unions coordinate rights protection, and workers express their demands [2]. Group 2: Algorithm Impact on Workers - Algorithms significantly influence the work patterns and rights of new employment form workers in sectors like e-commerce, delivery, and ride-hailing, affecting income levels, labor intensity, and job safety [1]. - Some platforms have previously relied heavily on strict algorithms, leading to issues such as unstable incomes for ride-hailing drivers and delivery workers [1]. Group 3: Company Initiatives - Leading companies like Huolala, Didi, and SF Express are responding to national policies by incorporating worker rights protection into their algorithm design frameworks [2]. - Huolala has publicly shared its algorithm rules and optimization mechanisms, marking a significant step towards algorithm transparency [2]. - Didi has upgraded its algorithms to monitor driver work patterns and enforce rest periods, while SF Express considers various factors in its delivery algorithms to improve worker experience [3]. Group 4: Communication and Collaboration - Huolala has established communication mechanisms with workers to gather feedback and optimize algorithm rules, enhancing transparency and worker satisfaction [3]. - Recommendations include strengthening government oversight, improving policies, and establishing regular negotiation mechanisms between labor unions and platform companies to address algorithm optimization and rights protection [3][4]. Group 5: Future Directions - Continuous innovation in technology and algorithm transparency is essential, with platforms encouraged to disclose algorithm principles and engage third-party oversight [4]. - Labor training and awareness are crucial, promoting worker participation in algorithm optimization and feedback processes [4]. - Huolala announced further algorithm optimization measures, including dynamic pricing adjustments and the establishment of an algorithm advisory group for ongoing consultation [5].
晏庆华:推动算法向善向上、保障新就业群体权益需协同治理
Zhong Guo Xin Wen Wang·2025-05-30 12:22