Health Net Providing Special Assistance to Members and Providers Affected by Victoria Island Levee Incident in San Joaquin County, California

Core Points - Health Net is responding to the State of Emergency declared by Gov. Newsom in San Joaquin County due to the Victoria Island Incident, prioritizing support for affected members and healthcare providers [1] Member Support Initiatives - Members can secure emergency medication supplies through two options during the State of Emergency [2] - Health Net offers 24/7 crisis support via Behavioral Health Services and telehealth services at no cost for members unable to reach their primary care provider [2][3] - Members can access local community resources by calling 2-1-1 or visiting 211.org [3] Healthcare Provider Support - Healthcare providers can contact Health Net for assistance during the emergency, with specific support measures in place for those in affected areas [3][4] - Health Net will suspend refill limitations for prescriptions at out-of-network pharmacies if the original pharmacy is closed [4] Additional Resources and Services - Health Net is providing ongoing support including mental health referrals, social services, financial assistance, and legal guidance [4] - The company will extend grace periods for notifications related to various healthcare services and waive prior authorization requirements while maintaining notification requirements [4] Company Overview - Health Net, a subsidiary of Centene Corporation, has been operating in California for over 45 years, serving more than three million members with a network of over 117,000 providers [6] - The company offers a range of health plans and services, including behavioral health and substance abuse programs, and employs over 5,700 people in California [6]