Core Viewpoint - PHH Mortgage has received an upgrade in its residential primary servicer ratings from Fitch Ratings, indicating a Stable Rating Outlook, reflecting the company's strong business model and operational discipline [1][2]. Group 1: Ratings Upgrade Details - Fitch Ratings upgraded the prime product to 'RPS2-' from 'RPS3+', the subprime product to 'RPS2-' from 'RPS3+', the Alt-A product to 'RPS2-' from 'RPS3', and special servicing to 'RSS2-' from 'RSS3' [5]. - Closed-End Second Lien and HELOC products were upgraded to 'RPS3+' from 'RPS3' [5]. Group 2: Company Strengths and Strategies - The ratings upgrade reflects the strength of PHH's balanced and diversified business model, commitment to operational and financial discipline, and growth across multiple channels [2][6]. - The company has been recognized for servicing excellence by Fannie Mae STAR and Freddie Mac SHARP programs and is rated as a Tier 1 servicer by HUD [6]. - PHH is focusing on its growth strategy through increased MSR retention, expanded product offerings, and improved recapture rates in its Consumer Direct channel [6]. - The company utilizes enhanced technology for increased customer engagement and personalized services [6]. - PHH has a highly tenured management team and employs a multi-layered enterprise risk management framework with a three lines of defense approach [6].
PHH Mortgage Receives Residential Servicing Ratings Upgrade from Fitch Ratings