Should You Buy, Sell, or Hold ServiceNow Stock at 14.92X P/S?

Core Viewpoint - ServiceNow (NOW) shares are considered overvalued with a Value Score of F, trading at a forward 12-month Price/Sales ratio of 14.92X, significantly higher than the Computer & Technology sector's average of 6.21X [1][11]. Financial Performance - Year-to-date, NOW's shares have declined by 4.6%, while the Zacks Computer & Technology sector has seen a minor decline of 0.3%. The decline in NOW's shares is attributed to a worsening macroeconomic environment following tariff impositions by the U.S. government [4]. - Despite the overall decline, NOW has outperformed the Zacks Computers – IT Services industry's decline of 6.4% [4]. Growth Drivers - ServiceNow is benefiting from increased adoption of its workflows by enterprises undergoing digital transformation, supported by an expanding portfolio, strategic acquisitions, and a robust partner network [5]. - The introduction of the Core Business Suite in May 2025, an AI-powered solution aimed at streamlining core business operations, is a significant development [8]. - The launch of AI agents in Security and Risk solutions enhances enterprise security and risk management capabilities [9][12]. - The acquisition of Logik.ai in April 2025 is expected to strengthen ServiceNow's CRM offerings, particularly in sales and order management [13]. Customer and Partner Expansion - In Q1 2025, ServiceNow secured 72 transactions exceeding $1 million in net new annual contract value (ACV) and expanded its customer base to 508 customers with over $5 million in ACV, reflecting a 20% year-over-year growth [14]. - Key partnerships with major companies such as AWS, Microsoft, NVIDIA, and Vodafone have been instrumental in enhancing ServiceNow's offerings and market reach [15][16][17]. Earnings Estimates - The Zacks Consensus Estimate for Q2 2025 earnings is $3.53 per share, indicating a 12.78% increase from 2024's reported figure. Revenue estimates for the same period are pegged at $3.12 billion, suggesting an 18.79% growth over 2024 [18].