Southwest Airlines Co. (LUV) TD Cowen Future of Consumers Conference - (Transcript)
Core Insights - Southwest Airlines is undergoing significant transformation and is actively implementing various changes across its business operations [2][3] Group 1: Business Developments - The company has recently launched a partnership with Expedia and a new deal with Chase, which includes changes to the frequent flyer program and flight credit expiration dates [3] - In the second quarter, Southwest Airlines introduced Basic Economy and baggage options, with initial data starting to come in [3] - Upcoming initiatives include seat assignments and extra legroom options, indicating a proactive approach to enhancing customer experience [3]